Retail Parts ProStore 8631

Advance Auto Parts; Medford (MA); On-site; USD 27,483 - 30,238; Full time

Job summary

A leading auto parts retailer in Medford, MA seeks a Professional Sales Associate. This full-time role requires automotive system knowledge, exceptional sales skills, and effective communication. Responsibilities include managing customer transactions, assisting with DIY services, and maintaining store standards. Ideal candidates have 3-5 years of automotive experience and a valid driver's license. Competitive hourly pay of $19.95 to $21.95 is offered.

Qualifications

• 3-5 years of automotive parts experience.
• Proven sales ability with past experience in fulfilling customer transactions.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service and store appearance.

Skills

Automotive system knowledge

Sales ability

Communication skills

Diagnostic ability

Organizational skills

Education

Valid driver’s license

ASE certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. It can perform advanced identification, troubleshooting, and project assistance for DIY customers and source parts from special orders, FDO, second sources, etc. The role has in‑depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities: task assignment and completion, safety, open/close duties.

Secondary Responsibilities

• Assist in inventory processes: truck put away, shoot‑outs, cycle counts, back‑stock.
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services such as battery installation, testing, wiper installs.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• Expertise with testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE‑ready equivalent.
• Advanced solution, project, and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Skills for Success

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.).
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management.
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence.
• Understand and execute instructions provided in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately (add, subtract, multiply, divide in all units of measure).
• Use Microsoft Word and Excel effectively.
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience

3–5 years of automotive parts experience.

Proven sales ability with past experience in fulfilling customer transactions.

Education & Licenses

Must have a valid driver’s license.

ASE certification preferred, but not required.

Physical Demands

Physical demands details are not specified but typical retail parts roles require regular lifting, standing, and moving of automotive parts.

Compensation

19.95 USD per hour – 21.95 USD per hour.

Benefits

Benefits information is available at https://jobs.advanceautoparts.com/us/en/benefits. California residents: privacy notice available at https://jobs.advanceautoparts.com/us/en/disclosures.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.