Retail Parts ProStore 9084

Advance Auto Parts; Terryville (NY); On-site; USD 27,483 - 30,238; Full time

Job summary

A leading automotive parts retailer in New York is seeking a full-time sales professional to support DIY customers with expert knowledge in automotive systems and parts. Responsibilities include achieving sales goals, managing DIY services, and ensuring excellent customer service. Candidates should have 3-5 years of automotive parts experience, strong communication skills, and organizational abilities. Compensation ranges from $19.95 to $21.95 per hour.

Qualifications

• 3-5 years of prior automotive parts experience.
• Valid driver's license required.
• Proven sales ability with customer transaction fulfillment.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service.

Skills

Expert automotive system knowledge

Parts knowledge

Friendly communication

Advanced selling skills

Strong organizational skills

Ability to read and interpret documents

Working knowledge of Microsoft Excel

Diagnostic ability

Education

High School Diploma or equivalent

ASE certification (preferred)

Tools

Automotive diagnostic equipment

POS systems

Inventory systems

Job description

Job Description

Professional-level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge, and parts knowledge. It also involves advanced identification, troubleshooting, and project assistance for DIY customers, as well as sourcing parts from numerous locations including special order, FDO, and secondary sources. The position is full-time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; able to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

• 3-5 years of prior automotive parts experience
• Proven sales ability with past experience in fulfillment of customer transactions

Education & Certifications

• Valid driver's license
• ASE certification preferred, but not required

Physical Demands

Standard physical demands associated with a retail parts environment.

Compensation Range

19.95 USD per hour – 21.95 USD per hour

Benefits Information

Benefits details: https://jobs.advanceautoparts.com/us/en/benefits

Californians: Privacy Notice

Privacy notice: https://jobs.advanceautoparts.com/us/en/disclosures

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.