Retail Parts ProStore 6728

Advance Auto Parts; Berwyn (IL); On-site; USD 25,003 - 27,496; Full time

Job summary

A leading automotive parts retailer in Illinois is seeking a Professional Sales Associate to support advanced functions of the DIY business. Responsibilities include achieving sales goals, managing DIY services, and providing excellent customer service. The ideal candidate has 3-5 years of automotive parts experience and strong organizational skills. Competitive pay is offered at $18.15-$19.96 per hour.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfilling customer transactions.
• Speak and write English (Spanish a plus); effective communication is essential.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services, including battery installation and testing.
• Ensure high standards of customer service and store appearance.

Skills

Communication skills

Parts and automotive system knowledge

Organizational skills

Customer service skills

Education

Valid driver's license

ASE Certification Preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. The role can provide advanced identification, troubleshooting, and project assistance for DIY customers, source parts from numerous places including special order, FDO, second source, etc., and has in-depth knowledge of the store inventory and maintenance processes.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services, including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness, including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE ready equivalent.
• Advanced solution, project, and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability for internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfilling customer transactions.

Education and Certifications

• Must have a valid driver’s license.
• ASE Certification Preferred, but Not Required.

Compensation Range

$18.15 per hour – $19.96 per hour

Benefits Information

https://jobs.advanceautoparts.com/us/en/benefits

Privacy Notice for California Residents

https://jobs.advanceautoparts.com/us/en/disclosures

EEO Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.