Retail Parts ProStore 8544

Advance Auto Parts; Riverdale (IL); On-site; USD 25,003 - 27,496; Full time

Benefits offered by this job

Comprehensive health and wellness benefits

Job summary

A leading automotive parts retailer seeks an experienced sales professional to deliver exceptional service and support the DIY business. The role requires advanced knowledge of store systems and automotive parts, along with troubleshooting skills for customer projects. Applicants should have 3-5 years of relevant experience and demonstrate strong organizational and communication skills. Compensation starts at $18.15 per hour, with a comprehensive benefits program available to all employees.

Qualifications

• Strong knowledge of automotive systems and diagnostic ability.
• Proven sales ability with past experience in fulfillment of transactions.
• ASE certification preferred, but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Ensure high standards of customer service and store appearance.
• Manage DIY services including battery installation and testing.

Skills

Expert at testing and diagnostic equipment for DIY services

Friendly communication

Parts and automotive system knowledge

Strong organizational skills

Ability to locate and stock parts

Education

3–5 years of prior automotive parts experience

Must have a valid driver’s license

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. It requires advanced identification, troubleshooting and project assistance for DIY customers. The role must source parts from numerous sources including special order, FDO, second source, etc., and has in‑depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge.
• Operating POS and parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE‑ready equivalent.
• Advanced solution, project and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.).
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management.
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Work assorted days, evenings, and weekends as needed.

Prior Experience

3–5 years of prior automotive parts experience.

Proven sales ability with past experience in fulfillment of customer transactions.

Education & Certifications

• Must have a valid driver’s license.
• ASE certification preferred, but not required.

Compensation Range

The good faith estimate for this role is between 18.15 USD and 19.96 USD per hour for a new team member. The rate offered depends on geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).

Benefits

Advance Auto Parts offers a comprehensive health and wellness benefits program. Find out more by visiting: https://jobs.advanceautoparts.com/us/en/benefits

Privacy Notice

California Residents: https://jobs.advanceautoparts.com/us/en/disclosures

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.