Retail Parts ProStore 8081

Advance Auto Parts; Elizabeth (NJ); On-site; USD 25,003 - 27,496; Full time

Job summary

A leading automotive parts retailer in New Jersey is seeking a Retail Parts Pro for a full-time position. The ideal candidate will have extensive automotive knowledge and sales experience, ensuring high-quality customer service. Key responsibilities include providing DIY assistance, managing store operations, and achieving sales goals. Candidates should possess strong communication skills and proficiency in Microsoft Office applications. Compensation ranges from $18.15 to $19.96 per hour.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfilling customer transactions.
• Must be able to communicate in English; Spanish is a plus.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Achieve personal and store sales goals.
• Manage DIY services including battery installations.
• Ensure store appearance and customer service standards.
• Key holder responsibilities including opening and closing duties.

Skills

Communication skills

Ability to locate and stock parts

Safety knowledge

Diagnostic skills

Parts knowledge

Customer service skills

POS system operation

Sales skills

Education

Valid driver's license

ASE Certification (Preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Retail Parts Pro (Full Time)

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, troubleshooting and project assistance for DIY customers. It can source from numerous places including special order, FDO, second source, etc., and possesses in-depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal and store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment, completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot‑outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

• 3‑5 years of prior automotive parts experience
• Proven sales ability with past experience in fulfillment of customer transactions

Education & Certifications

• Must have a valid driver's license
• ASE Certification Preferred, but not required

Compensation Range

18.15 USD PER HOUR - 19.96 USD PER HOUR

Equal Opportunity Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.