Retail Parts ProStore 7680

Advance Auto Parts; Belmar (NJ); On-site; USD 25,003 - 27,496; Full time

Job summary

A leading auto parts retailer in Belmar, New Jersey is looking for a Retail Parts Pro to enhance customer experience and manage parts inventory. The ideal candidate should have strong automotive knowledge, sales abilities, and be capable of handling customer interactions effectively. Compensation ranges from $18.15 to $19.96 per hour with full benefits provided.

Qualifications

• 3–5 years of automotive parts experience.
• Proven sales ability with transaction fulfillment.
• Valid driver’s license required.

Responsibilities

• Provide GAS2 selling experience while assisting customers.
• Manage DIY services such as battery installation and testing.
• Maintain high standards of customer service and cleanliness.

Skills

Automotive system knowledge

Customer relationship building

Safety knowledge and skills

Sales ability

Organizational skills

Basic math skills

Communication skills

Tools

POS systems

Microsoft Word

Microsoft Excel

Job description

Retail Parts Pro

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role can advanced identification, trouble shooting and project assistance for DIY customers. It also sources parts from special order, FDO, second source, etc., and has in-depth knowledge of inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately in all units of measure
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

• 3–5 years of automotive parts experience
• Proven sales ability with past experience in fulfillment of customer transactions

Required Credentials

• Valid driver’s license required
• ASE Certification preferred, but not required

Compensation

USD 18.15 – 19.96 per hour

Benefits

For full benefits information, view our benefits page.

Legal Notice

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.