Retail Parts ProStore 7290

Advance Auto Parts; Elkview (WV); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading automotive parts retailer is seeking a Retail Parts Pro in Elkview, West Virginia. This full-time position requires expertise in automotive systems and strong sales skills to support DIY customers. Responsibilities include providing exceptional customer service, managing store inventory, and performing various DIY services. Candidates should have 3–5 years of experience and excellent communication abilities. Competitive compensation offered.

Qualifications

• 3–5 years of prior automotive parts experience; proven sales ability.
• Speak and write English (Spanish a plus); communicate effectively.
• Working knowledge of automotive systems and diagnostic ability.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and testing.

Skills

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Parts and automotive system knowledge skills

Advanced selling skills for DIY

Education

Valid driver’s license

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

What is a Retail Parts Pro? A professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. The role can perform advanced identification, troubleshooting, and project assistance for DIY customers, source parts from numerous places including special order, FDO, second source, etc., and has in‑depth knowledge of the store inventory and maintenance processes. This is a full‑time position.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot‑outs, cycle counts, back stock, etc.
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability: internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3–5 years of prior automotive parts experience; proven sales ability with past experience in fulfillment of customer transactions.

Education & Certifications

Must have a valid driver’s license.

ASE Certification

Preferred but not required.

Equal Opportunity Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Classification

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Sales and Business Development
• Industry: Motor Vehicle Manufacturing and Retail