Retail Parts ProStore 9104

Advance Auto Parts; Daleville (AL); On-site; USD 40,000 - 55,000; Full time

Job summary

An automotive retail company in Daleville, Alabama is seeking a Retail Parts Pro for a full-time position. The ideal candidate will have strong automotive parts knowledge and sales experience, capable of delivering excellent customer service. Responsibilities include managing DIY services and meeting sales goals. Competitive candidates will also possess ASE certification and effective communication skills. This position offers an opportunity for those passionate about cars and parts.

Qualifications

• Strong organizational skills.
• Ability to work days, evenings, and weekends as needed.
• Must successfully complete the Parts Knowledge Assessment.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits.
• Manage DIY services including battery installations.
• Ensure high standards of customer service and store appearance.

Skills

Friendly communication

Location and stocking parts

Safety knowledge and skills

Operating inventory systems

Parts and automotive system knowledge

Operating POS systems

Expert testing and diagnostics for DIY

Advanced selling skills for DIY

Education

3-5 years of automotive parts experience

Valid driver’s license

ASE Certification Preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

What is a Retail Parts Pro? A professional level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge and part knowledge. It involves advanced identification, troubleshooting and project assistance for DIY customers. Responsibilities include sourcing parts from numerous places such as special order, FDO, second source, etc., along with in‑depth knowledge of store inventory and maintenance processes. This is a full‑time position.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back stock, etc.
• Maintain store cleanliness, including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE‑ready equivalent.
• Advanced solution, project, and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills Necessary for Success

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.).
• Speak and write English; Spanish a plus. Communicate effectively and build strong relationships with customers, peers, and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience

3‑5 years of prior automotive parts experience and proven sales ability with past experience in fulfilling customer transactions.

Education and Certifications

Must have a valid driver’s license. ASE Certification Preferred, but not required. Other required certificates, licenses, registrations may apply.

Employment Details

• Seniority Level: Mid‑Senior level
• Employment Type: Full‑time
• Job Function: Sales and Business Development
• Industries: Motor Vehicle Manufacturing and Retail

Equal Opportunity Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.