Retail Parts ProStore 6982

Advance Auto Parts; Saginaw (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading automotive parts retailer in Saginaw, MI, is seeking a professional sales associate who brings expert automotive system knowledge and strong customer service skills. This full-time position involves providing exceptional service to DIY customers and achieving sales goals while managing store operations. Candidates should have 3-5 years of automotive parts experience and effective communication skills.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past customer transaction fulfillment.
• Ability to work flexible hours including evenings and weekends.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Achieve personal and store sales goals.
• Manage DOY services including battery installation and testing.

Skills

Automotive systems knowledge

Sales skills

Customer service

Communication skills

Organizational skills

Education

Valid driver's license

ASE Certification

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. It requires advanced identification, troubleshooting and project assistance for DIY customers, sourcing from special order, FDO, second source, etc. This role involves in-depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal and store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability covering internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus)
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Write simple correspondence
• Interpret and execute instructions in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3-5 years of prior automotive parts experience

Proven sales ability with past experience in customer transaction fulfillment

Education, Certificates, Licenses, & Registrations

Must have a valid driver's license

ASE Certification Preferred, But Not Required

Physical Demands

Typical duties for a full‑time retail parts associate. No specific restrictions noted.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.