Retail Parts ProStore 6366

Advance Auto Parts; Dahlonega (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive retail company in Dahlonega is seeking a professional-level sales associate to enhance customer experiences and support sales efforts. Candidates should have extensive automotive system knowledge, proven sales abilities, and strong customer service skills. This is a full-time position offering opportunities for growth within a dynamic team.

Qualifications

• Experience in automotive parts and sales for at least 3-5 years.
• Proven sales track record and customer transaction fulfillment.
• ASE P2 certification or equivalent knowledge is a plus.

Responsibilities

• Manage customer experiences for DIY visits and calls.
• Achieve sales goals and service objectives.
• Maintain store appearance and customer service standards.

Skills

Customer service skills

Automotive systems knowledge

Sales ability

Organizational skills

Diagnostic skills

Communication skills

Education

3-5 years of automotive parts experience

Valid driver's license

Tools

Microsoft Word

Microsoft Excel

POS systems

Job description

Professional level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It involves advanced identification, troubleshooting, and project assistance for DIY customers and sourcing parts from various suppliers. This is a full‑time position.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

• 3‑5 years of prior automotive parts experience
• Proven sales ability with past experience in fulfillment of customer transactions

Education and Certifications

• Must have a valid driver's license
• Additional certificates, licenses or registrations as relevant

ASE Certification

Preferred, but not required.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

Seniority Level

• Mid‑Senior level

Employment Type

• Full‑time

Job Function

• Sales and Business Development

Industries

• Motor Vehicle Manufacturing and Retail