Retail Parts ProStore 5577

Advance Auto Parts Inc.; Suitland (MD); On-site; USD 25,003 - 27,496; Full time

Job summary

A leading automotive retail company is seeking a Retail Parts Pro to support DIY customers and manage various services. The ideal candidate will have extensive automotive knowledge and proven sales abilities. This full-time position offers an hourly wage of $18.15 to $19.96, and the candidate should possess a valid driver's license. Join our team to enhance customer experiences and contribute to business goals.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with customer transactions.
• ASE Certification preferred but not required.

Responsibilities

• Provide GAS2 selling experience.
• Manage DIY services like battery installation.
• Achieve store sales goals.

Skills

Sales skills

Automotive system knowledge

Communication skills

Organizational skills

Customer service

Education

Valid driver's license

Tools

Microsoft Word

Microsoft Excel

Job description

What is a Retail Parts Pro?

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. It can identify, troubleshoot, and provide project assistance for DIY customers, source parts from numerous places including special order, FDO, and second source, and has in-depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)
• Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, procedure manuals; write simple correspondence
• Execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately (add, subtract, multiply, divide in all units of measure)
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Work varied days, evenings, and weekends as needed

Prior Experience

3-5 years of prior automotive parts experience.

Proven sales ability with past experience in fulfillment of customer transactions.

Education & Certifications

Must have a valid driver's license.

ASE Certification Preferred, but not required.

Compensation Range

18.15 USD PER HOUR - 19.96 USD PER HOUR

Benefits Information

https://jobs.advanceautoparts.com/us/en/benefits

Equal Opportunity Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Sales and Business Development

Industry

Motor Vehicle Manufacturing and Retail