Retail Parts Pro: DIY Automotive Expert

Advance Auto Parts; Birmingham (AL); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading auto parts retailer in Birmingham, Alabama is seeking a Retail Parts Pro to provide expert advice and support to DIY customers. The ideal candidate will possess strong automotive knowledge, relevant sales experience, and the ability to provide exceptional customer service. Responsibilities include managing DIY services and ensuring store standards are met. This full-time position requires a valid driver's license and offers growth opportunities in a dynamic environment.

Qualifications

• 3-5 years of prior automotive parts experience.
• Ability to read and interpret documents like safety rules and procedure manuals.
• Speak and write English (Spanish a plus).
• Successfully complete the Parts Knowledge Assessment.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Manage DIY services including battery installation.
• Ensure high standards of customer service and store appearance.

Skills

Automotive system knowledge

Sales ability

Customer service skills

Parts lookup systems

Diagnostic equipment proficiency

Communication skills

Organizational skills

Education

Valid driver's license

ASE Certification (Preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

A leading auto parts retailer in Birmingham, Alabama is seeking a Retail Parts Pro to provide expert advice and support to DIY customers. The ideal candidate will possess strong automotive knowledge, relevant sales experience, and the ability to provide exceptional customer service. Responsibilities include managing DIY services and ensuring store standards are met. This full-time position requires a valid driver's license and offers growth opportunities in a dynamic environment.