Retail Parts Pro: Auto DIY Expert & Service Lead

Advance Auto Parts

Tallahassee (FL)

On-site

USD 32,000 - 52,000

Full time

14 days+

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Job summary

Advance Auto Parts in Tallahassee, FL is seeking a Retail Parts Pro for full-time, advanced sales support of the DIY business. The role requires expert knowledge of store systems, automotive parts, and problem-solving for customers' needs.

Responsibilities include GAS2 selling for DIY customers, meeting personal and store sales goals, and managing DIY services such as battery installation and wiper installs. You will maintain high service and store appearance, and handle key holder duties.

Qualifications

3-5 years of prior automotive parts experience.
Proven sales ability with past experience in fulfillment of customer transactions.
Must have a valid driver's license.
ASE P2 certification or ASE-ready equivalent preferred.
Ability to work days, evenings, and weekends as needed.

Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls.
Achieve personal / store sales goals and service objectives.
Manage DIY services including battery installation, testing, wiper installs, etc.
Ensure high standards of customer service and store appearance standards.
Key holder responsibilities (task assignment and completion, safety, open/close duties).
Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
Provide DIY services including battery installation, testing, wiper installs, etc.