Retail Optical Lead - Customer Service & Growth

SVS Vision, Inc.; Bowling Green (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

SVS Vision, Inc. in Bowling Green, OH is seeking a dedicated individual to assist the Retail Office Manager in daily store operations. Responsibilities include customer service, supervising staff, and ensuring compliance with company policies.

The ideal candidate will have a strong customer service focus, supervisory experience, and relevant certifications within 12 months of hire. Join us to support optical initiatives and deliver excellent patient care.

Qualifications

• Supervisory experience, preferably in an optical store or retail setting.
• Able to analyze financial data and recognize opportunities for improvement.
• Ability to communicate effectively at all levels of the organization.

Responsibilities

• Assist Retail Office Manager with day-to-day operations.
• Lead team in the manager's absence.
• Ensure compliance with company HR policies and laws.

Skills

Customer service focus

Organizational skills

Problem-solving skills

Microsoft Office Suite

Education

High School Graduate or equivalent

ABO/SVS Certification

Job description

SVS Vision, Inc. in Bowling Green, OH is seeking a dedicated individual to assist the Retail Office Manager in daily store operations. Responsibilities include customer service, supervising staff, and ensuring compliance with company policies.

The ideal candidate will have a strong customer service focus, supervisory experience, and relevant certifications within 12 months of hire. Join us to support optical initiatives and deliver excellent patient care.