Retail Ops Specialist - Part Time

Sephora Hong Kong Ltd.; Willow Grove, Northern (PA, KY); Hybrid; USD 28,000 - 32,000; Part time

Job summary

Sephora Willow Grove is hiring an Operations Associate to support daily store operations, inventory management and visual merchandising. This part-time role emphasizes reliability, teamwork and a strong client focus in a fast-paced retail environment.

You'll help maintain Sephora's brand standards, assist with stock replenishment and event setup, and contribute to a welcoming, inclusive store culture while delivering excellent service to clients.

Qualifications

• 1-2 years of experience in a similar role or in retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Quick learner with the ability to absorb and communicate product knowledge.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset.
• Comfortable in a fast-paced environment with a strong client focus.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Support daily operations: Manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising: Ensure the store reflects Sephora's brand through accurate promotional setups and event execution.
• Deliver exceptional service: Support the team in creating outstanding client experiences and achieving sales goals.
• Foster inclusivity and teamwork: Help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: Follow company policies and help create a safe, secure, and enjoyable shopping experience for all.

Skills

Organizational skills

Time management

Customer service

Communication

Interpersonal skills

Team player

Fast-paced environment

Physical fitness

Job description

Sephora Willow Grove is hiring an Operations Associate to support daily store operations, inventory management and visual merchandising. This part-time role emphasizes reliability, teamwork and a strong client focus in a fast-paced retail environment.

You'll help maintain Sephora's brand standards, assist with stock replenishment and event setup, and contribute to a welcoming, inclusive store culture while delivering excellent service to clients.