Retail Ops Management Trainee — Customer Service Leader

Hannaford; Northwood (NH); On-site; USD 24,000 - 34,000; Full time

Job summary

Hannaford Supermarkets in Northwood, NH is offering a management trainee program designed to equip future managers with essential skills for department leadership. Trainees will be assigned to a department based on store needs and will learn to manage operations in the manager's absence.

The program emphasizes use of financial reports, scheduling, productivity tools, and food safety standards, with a path to lead teams and ensure high standards of service and merchandising.

Qualifications

• Ability to lead and direct others.
• Willingness to learn multiple tasks and technical requirements of the job.
• Good interpersonal skills and desire to work in a team environment.
• Effective communication and customer service skills.
• Must meet minimum age requirements.

Responsibilities

• Observe and follow all policies and practices.
• Manage department operations in the absence of the manager.
• Maintain neat, groomed appearance per policy.
• Recognize and coach associates to deliver great service.
• Understand and use company tools such as financial reports, scheduling, and business information systems.
• Maintain communication with the store manager and organization.
• Maintain department merchandising and pricing standards.
• Support safety standards and report repairs or hazards.
• Develop product knowledge and training for associates.
• Ensure sanitation and food safety standards.

Skills

Leadership

Willingness to learn

Team player

Communication & customer service

Tools

Financial reports

Scheduling systems

Productivity tools

Ordering systems

Business information systems

Job description

Hannaford Supermarkets in Northwood, NH is offering a management trainee program designed to equip future managers with essential skills for department leadership. Trainees will be assigned to a department based on store needs and will learn to manage operations in the manager's absence.

The program emphasizes use of financial reports, scheduling, productivity tools, and food safety standards, with a path to lead teams and ensure high standards of service and merchandising.