Retail Ops Leader — Elevate Cafeteria Experience

Sodexo; Tampa (FL); On-site; USD 74,000 - 96,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Matching

Paid Time Off

Tuition Reimbursement

Job summary

Sodexo is seeking a hands-on Retail Operations Manager at Moffitt Cancer Center in Tampa, FL to lead daily retail activities across cafeterias and shops. You will shape team performance, set priorities, and drive customer satisfaction through proactive coordination of people, resources, and processes in a fast-paced healthcare environment.

Responsibilities include managing people, coaching frontline staff, ensuring accurate cash handling and POS operations, maintaining merchandising standards,

Qualifications

• Bachelor's degree or equivalent experience required.
• 3 years of management experience required.
• 3 years of related experience preferred.

Responsibilities

• Lead daily retail operations to ensure smooth, high-impact experiences.
• Coach and develop frontline staff to achieve operational excellence.
• Maintain cash handling procedures and accurate POS operations.
• Oversee merchandising, vendor relationships, and store displays.
• Uphold sanitation and safety standards across all outlets.

Skills

Cash handling

POS systems

Team coaching

Customer service

Time management

Merchandising

Safety standards

Education

Bachelor's degree

Tools

Infor cash register

Job description

Sodexo is seeking a hands-on Retail Operations Manager at Moffitt Cancer Center in Tampa, FL to lead daily retail activities across cafeterias and shops. You will shape team performance, set priorities, and drive customer satisfaction through proactive coordination of people, resources, and processes in a fast-paced healthcare environment.

Responsibilities include managing people, coaching frontline staff, ensuring accurate cash handling and POS operations, maintaining merchandising standards,