Retail Ops Leader - Customer Experience & Team Coaching

Minnesota Cannabis Services; Rochester (MN); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading cannabis retail firm in Minnesota seeks a Retail Assistant Manager to drive operational excellence and lead a motivated team. You’ll manage daily operations, oversee cash handling, ensure compliance, and develop staff to meet sales goals. This role requires adaptability and a strong work ethic in a fast-paced environment. Join us to grow in a high-performing culture that values innovation and customer focus.

Qualifications

• Experience in retail management or similar leadership roles.
• Ability to work in high-paced, high-volume retail environments.
• Strong work ethic and accountability.

Responsibilities

• Lead daily operations and manage store readiness.
• Oversee inventory control and cash operations.
• Coach employees to deliver exceptional service.
• Handle escalated customer concerns.

Skills

Leadership

Cash handling

Inventory control

Customer service

Compliance

Team development

Job description

A leading cannabis retail firm in Minnesota seeks a Retail Assistant Manager to drive operational excellence and lead a motivated team. You’ll manage daily operations, oversee cash handling, ensure compliance, and develop staff to meet sales goals. This role requires adaptability and a strong work ethic in a fast-paced environment. Join us to grow in a high-performing culture that values innovation and customer focus.