Retail Operations Specialist: Store Excellence & Inventory

Jacquemus; Los Angeles (CA); Hybrid; USD 48,000 - 60,000; Full time

Job summary

LA MAISON JACQUEMUS is seeking an Operations Associate in Los Angeles to lead operational excellence and ensure a superior customer experience across the store network. The role collaborates with the Store Director and HQ to maintain smooth processes and on-time product deliveries.

The ideal candidate will be highly organized, detail-oriented, and fluent in English, with the ability to train and coach store staff on POS procedures, returns, alterations, and daily operations.

Qualifications

• Strong sense of organization and attention to detail.
• Team spirit and ability to collaborate with sales and VM teams.
• Reactivity and initiative during high commercial activity periods.
• English fluent and able to communicate effectively.

Responsibilities

• Own delivery of operational excellence by partnering with HQ and store teams; implement policies and practical local adaptations.
• Manage inventory processes including cycle counts and annual inventory; ensure accuracy of shipments and documentation.
• Oversee store maintenance and security; coordinate with external vendors and ensure compliance with safety codes.

Skills

Organization

Attention to detail

Team collaboration

English fluent

Problem solving

Job description

LA MAISON JACQUEMUS is seeking an Operations Associate in Los Angeles to lead operational excellence and ensure a superior customer experience across the store network. The role collaborates with the Store Director and HQ to maintain smooth processes and on-time product deliveries.

The ideal candidate will be highly organized, detail-oriented, and fluent in English, with the ability to train and coach store staff on POS procedures, returns, alterations, and daily operations.