Retail Operations Specialist & Process Optimizer

MJ Holding Company, LLC.; Bridgeview (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k) match

Wellness program

Paid time off

Health benefits

Job summary

MJ Holding Company is seeking a Retail Operations Administrator to join our rapidly growing Retail Operations team. This role thrives in a fast-paced environment, collaborating across departments and turning data into actionable insights to improve store performance.

You will partner with service providers and retailers, manage dashboards and scorecards, investigate store-level challenges, and support continuous improvement. Strong communication and organizational skills are essential.

Qualifications

• Highly organized and detail-oriented.
• Self-motivated and proactive.
• Strong communicator across diverse stakeholders.
• Curious, tech-friendly, and eager to learn new tools and processes.

Responsibilities

• Partner with service providers and retailers to support merchandising execution and store performance.
• Investigate and resolve store-level challenges from root cause to completion.
• Manage dashboards, scorecards, and operational data to drive decisions.
• Collaborate with Operations, Finance, Retail Planning, and Technology teams.
• Identify opportunities to improve processes and service execution.

Skills

Highly organized

Self-motivated

Strong communicator

Cross-functional collaboration

Data-driven

Detail-oriented

Job description

Description

Do you enjoy solving problems, building relationships, and making retail operations run smoothly behind the scenes?

At MJ Holding Company, we're looking for a Retail Operations Administrator to join our growing Retail Operations team. This role is ideal for someone who thrives in a fast-paced environment, loves working cross-functionally, and enjoys turning data and insights into action.

What You'll Do

As a key member of our Retail Operations team, you will:

• Partner with service providers and retailers to support merchandising execution and store performance
• Investigate and solve store-level challenges, ensuring issues are resolved from root cause to completion
• Manage reporting dashboards, performance scorecards, and operational data that drive business decisions
• Collaborate with teams across Operations, Finance, Retail Planning, and Technology
• Identify opportunities to improve processes, enhance service execution, and support continuous improvement initiatives
• Build strong relationships both in the field and across our organization to ensure exceptional customer and retailer experiences

Requirements

What We're Looking For

We're seeking someone who is:

• Highly organized and detail-oriented
• Self-motivated and proactive
• Comfortable balancing multiple priorities in a dynamic environment
• A strong communicator who enjoys working with a variety of stakeholders
• Curious, tech-savvy, and eager to learn new tools and processes
• Passionate about delivering great service and driving results

Why MJ Holding Company?

At MJ Holding, we combine an entrepreneurial spirit with a collaborative culture where employees are encouraged to take ownership, bring new ideas forward, and make a real impact. You'll work with talented teams across the business while helping support some of the nation's leading retail partners.

If you're looking for an opportunity to grow your career in retail operations while influencing the success of a national retail program, we'd love to hear from you.

Apply today and help us shape the future of retail execution at MJ Holding Company.

Total Rewards

MJ Holding Company provides a competitive compensation package, including annual merit increases and bonus based on company and individual performance. In addition, the company offers comprehensive benefits options including medical, dental, vision coverage, disability insurance, health savings and flexible spending accounts. To help save for the future, all employees are eligible for a 401(k) match of 100% on the first 3% and 50% for the next 2% of your contribution. In addition, we provide wellness resources which include an employee assistance program, fitness discounts, the CALM app, and access to a wellness professional. We offer various types of paid time off including vacation, salary continuance, and country specific holidays. We also prioritize recognizing employee milestones including life events and service anniversaries.