Retail Operations & Performance Lead (750+ Stores)

Skechers USA Retail, LLC; Manhattan Beach (CA); On-site; USD 145,000 - 170,000; Full time

Job summary

Skechers, the Comfort Technology Company, seeks a Senior Manager of Retail Operations & Performance to oversee a 750+ store network. You will lead governance, analytics, and field execution, translating data into actionable improvements in sales, labor, and profitability across districts and regions.

The role demands strong retail operations expertise, advanced Excel and BI tooling skills, and the ability to travel 30–45% for store visits and market reviews.

Qualifications

• 5+ years of progressive leadership in multi-unit retail operations.
• Experience supporting a large, multi-region store network.
• Strong analytical skills with retail KPIs and dashboards.

Responsibilities

• Lead governance, performance benchmarks, and accountability for 750+ stores.
• Analyze sales, traffic, labor, inventory, and profitability to drive improvements.
• Own labor budgets and data-driven scheduling to optimize productivity.
• Oversee execution of store standards, transfers, and cash controls.
• Drive field implementation of retail tech initiatives (RFID, BOPIS, Ship-from-Store).

Skills

Retail operations

Analytical thinking

Excel proficiency

KPIs & dashboards

Education

Bachelor’s degree in Business/Operations/Finance/Analytics

MBA (preferred)

Tools

BI tools

Retail reporting tools

Job description

Skechers, the Comfort Technology Company, seeks a Senior Manager of Retail Operations & Performance to oversee a 750+ store network. You will lead governance, analytics, and field execution, translating data into actionable improvements in sales, labor, and profitability across districts and regions.

The role demands strong retail operations expertise, advanced Excel and BI tooling skills, and the ability to travel 30–45% for store visits and market reviews.