Retail Operations & Merchandising Specialist

Sephora; Troy (MI); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Healthcare benefits

Inclusion & Belonging

Job summary

Sephora in Troy, MI is seeking an Operations Associate to support daily store operations, inventory management, and visual merchandising while delivering a standout client experience.

You’ll work part-time (15–29 hrs/week) with a flexible schedule, be punctual, and contribute to a collaborative team that upholds Sephora standards and inclusive culture. The role requires reliability and a focus on customer service in a busy retail environment.

Qualifications

• 1–2 years of experience in a similar role or in a retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Ability to support outstanding client service and communicate product knowledge.
• Excellent communication and interpersonal skills.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Support daily operations and ensure smooth store functioning.
• Manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising and ensure promotional setups reflect Sephora’s brand.
• Deliver exceptional service and help the team achieve sales goals.
• Foster inclusivity and teamwork and promote a culture of openness.
• Uphold Sephora standards and follow store policies and safety guidelines.

Skills

Organizational skills

Time management

Customer service

Team player

Job description

Sephora in Troy, MI is seeking an Operations Associate to support daily store operations, inventory management, and visual merchandising while delivering a standout client experience.

You’ll work part-time (15–29 hrs/week) with a flexible schedule, be punctual, and contribute to a collaborative team that upholds Sephora standards and inclusive culture. The role requires reliability and a focus on customer service in a busy retail environment.