Retail Operations & Merchandising Associate

Sephora; Rochester Hills (MI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Flexible scheduling

Competitive hourly pay

Job summary

Sephora Rochester Hills is seeking an Operations Associate to support daily store operations, manage inventory, stock replenishment, and order fulfillment while upholding Sephora’s brand through accurate promotional setups.

You will help deliver outstanding client experiences, collaborate with the team, and stay flexible for peak hours, including nights, weekends, and holidays. The role is full-time, hourly, non-exempt with competitive pay.

Qualifications

• 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Ability to support outstanding client service and communicate effectively.

Responsibilities

• Support daily operations and manage inventory, stock replenishment, order fulfillment, and maintain standards.
• Assist with visual merchandising and accurate promotional setups.
• Deliver exceptional client experiences and help the team achieve sales goals.
• Uphold Sephora standards and promote a culture of inclusivity and teamwork.

Skills

Customer service

Inventory management

Visual merchandising

Retail operations

Tools

POS system

Job description

Sephora Rochester Hills is seeking an Operations Associate to support daily store operations, manage inventory, stock replenishment, and order fulfillment while upholding Sephora’s brand through accurate promotional setups.

You will help deliver outstanding client experiences, collaborate with the team, and stay flexible for peak hours, including nights, weekends, and holidays. The role is full-time, hourly, non-exempt with competitive pay.