Retail Operations & Merchandising Associate

Sephora USA, Inc; Nashville (TN); On-site; USD 25,000 - 28,000; Part time

Job summary

Sephora Nashville West is seeking an Operations Associate to oversee daily store operations, inventory, and merchandising while delivering exceptional client experiences. This part-time role requires strong organizational skills and a customer-focused mindset.

You will support stock replenishment, promotional setups, and events to reflect Sephora’s brand. A proactive team player with reliability will thrive in this fast-paced retail environment.

Qualifications

• 1–2 years of experience in retail, hospitality or client-focused environment.
• Excellent organizational and time management skills.
• Ability to absorb and communicate product knowledge.
• Strong client service orientation and interpersonal skills.
• Team player with a goal-driven mindset.
• Comfortable in a fast-paced environment with a strong client focus.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Support daily operations: manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising: ensure the store reflects Sephora’s brand through accurate promotional setups and event execution.
• Deliver exceptional service: support the team in creating outstanding client experiences and achieving sales goals.
• Foster inclusivity and teamwork: help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: follow company policies and help create a safe, secure, and enjoyable shopping experience for all.

Skills

Retail experience

Organizational skills

Time management

Product knowledge

Client service

Communication

Interpersonal skills

Team player

Fast-paced environment

Physical strength

Job description

Sephora Nashville West is seeking an Operations Associate to oversee daily store operations, inventory, and merchandising while delivering exceptional client experiences. This part-time role requires strong organizational skills and a customer-focused mindset.

You will support stock replenishment, promotional setups, and events to reflect Sephora’s brand. A proactive team player with reliability will thrive in this fast-paced retail environment.