Retail Ops & Merchandising Associate (Flexible)

Sephora; Franklin (TN); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Job summary

Sephora in Franklin, TN is seeking an Operations Associate to support daily store operations, including inventory management, stock replenishment and visual merchandising, to help deliver an exceptional client experience.

This part-time, hourly role requires strong organization, reliability, and teamwork; you should be comfortable lifting up to 50 pounds and ready to work nights, weekends and holidays.

Qualifications

• 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Quick learner with the ability to absorb and communicate product knowledge.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset.
• Comfortable in a fast-paced environment with a strong client focus.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Support daily operations: manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising; ensure the store reflects Sephora’s brand through accurate promotional setups and event execution.
• Deliver exceptional service; support the team in creating outstanding client experiences and achieving sales goals.
• Foster inclusivity and teamwork; promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards; follow company policies and help create a safe, secure, and enjoyable shopping experience for all.

Skills

Customer service

Inventory management

Time management

Teamwork

Job description

Sephora in Franklin, TN is seeking an Operations Associate to support daily store operations, including inventory management, stock replenishment and visual merchandising, to help deliver an exceptional client experience.

This part-time, hourly role requires strong organization, reliability, and teamwork; you should be comfortable lifting up to 50 pounds and ready to work nights, weekends and holidays.