Retail Operations & Merchandising Associate

SEPHORA; Castle Rock (CO); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora Castle Rock is seeking an Operations Associate to support daily store operations, from inventory management to visual merchandising, ensuring a smooth client experience. You will work in a fast-paced retail setting, collaborating with teammates to meet sales goals, maintain Sephora standards, and deliver exceptional service during peak hours, nights, weekends and holidays.

This role provides flexible scheduling and the chance to develop operational and customer service skills within a

Qualifications

• 1-2 years of experience in a similar role or in retail.
• Excellent organizational and time management skills.
• Quick learner with the ability to absorb and communicate product knowledge.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset.
• Comfortable in a fast-paced environment with a strong client focus.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Support daily operations: manage inventory, stock replenishment, order fulfillment, and maintain standards.
• Assist with visual merchandising to reflect Sephora’s brand in promos and events.
• Deliver exceptional service and help achieve sales goals.
• Foster inclusivity and teamwork, promoting a culture of openness.
• Uphold Sephora standards and safety policies in-store.

Skills

Organizational skills

Time management

Client service

Communication

Team player

Adaptability

Job description

Sephora Castle Rock is seeking an Operations Associate to support daily store operations, from inventory management to visual merchandising, ensuring a smooth client experience. You will work in a fast-paced retail setting, collaborating with teammates to meet sales goals, maintain Sephora standards, and deliver exceptional service during peak hours, nights, weekends and holidays.

This role provides flexible scheduling and the chance to develop operational and customer service skills within a