Retail Operations Manager Trainee - Customer Service Focus

Hannaford; Manchester (NH); On-site; USD 24,000 - 36,000; Full time

Job summary

Hannaford Supermarkets in Manchester, NH seeks a Management trainee to prepare for future store leadership. You will observe policies, run the department in the manager's absence, coach staff, and use tools for scheduling, reports, and ordering.

Ideal candidates show leadership, multitasking ability, and strong customer service skills while meeting age requirements. This role emphasizes teamwork, store standards, and safety in a dynamic retail environment.

Qualifications

• Ability to lead and direct others.
• Will learn multiple tasks and technical requirements.
• Good interpersonal and teamwork skills.
• Must meet minimum age requirements per policy.
• Effective communication and customer service skills.

Responsibilities

• Observe and follow all company policies and practices.
• In absence of department manager, manage department operations.
• Maintain neat personal appearance per policy.
• Recognize and coach associates delivering great service.
• Understand and use company tools such as reports, scheduling, ordering, and information systems.
• Maintain communication with store manager and organization.
• Maintain department layouts and pricing compliance.
• Support safety standards and equipment needs.
• Develop product knowledge and department training.
• Ensure sanitation and food safety standards.

Skills

Leadership

Multi-tasking

Interpersonal skills

Age requirement

Customer service

Job description

Hannaford Supermarkets in Manchester, NH seeks a Management trainee to prepare for future store leadership. You will observe policies, run the department in the manager's absence, coach staff, and use tools for scheduling, reports, and ordering.

Ideal candidates show leadership, multitasking ability, and strong customer service skills while meeting age requirements. This role emphasizes teamwork, store standards, and safety in a dynamic retail environment.