Retail Operations & Merchandising Lead

Kohl's; Delaware (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

A retail company is seeking an Operations Manager in Delaware, Ohio. The role includes overseeing store operations, coaching associates, and ensuring exemplary customer service. Candidates should have experience in supervising teams and possess strong communication and problem-solving skills. A college degree or equivalent experience in retail is preferred. Flexible availability is required, and the position focuses on driving sales and operational excellence.

Qualifications

• Must be 18 years of age or older.
• Experience supervising teams or associates is required.
• Strong verbal and written communication skills are essential.

Responsibilities

• Oversee store operations and deliver customer service.
• Teach, coach, and develop associates on operational processes.
• Manage training processes for new hires and monitor performance.

Skills

Supervising teams or associates

Communication skills

Problem-solving skills

People management

Education

College degree or equivalent experience

Job description

A retail company is seeking an Operations Manager in Delaware, Ohio. The role includes overseeing store operations, coaching associates, and ensuring exemplary customer service. Candidates should have experience in supervising teams and possess strong communication and problem-solving skills. A college degree or equivalent experience in retail is preferred. Flexible availability is required, and the position focuses on driving sales and operational excellence.