Retail Operations Manager in Training

The Restaurant Store; New Castle (DE); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401(k) matching

Bonus Opportunities

PTO

Paid Maternity Leave

Job summary

The Restaurant Store is seeking a Manager In Training to support daily retail operations and master leadership across sales, marketing, staffing, inventory, and customer relations.

Enrollees begin a 6-month comprehensive program under the Regional Manager, gaining guidance in leadership philosophies and department trainings, with placement into a permanent management role upon completion.

Qualifications

• 2+ years in retail or supply chain site operations management.
• Ability to train and develop 15–25 team members.
• Proficiency with MS Office and CRM systems.
• Strong analytical, verbal and written communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Understanding DISC profiling to build high-performing teams.

Responsibilities

• Support management of a ~30,000 sq ft warehouse/retail operation in a B2B sales environment and lead operations in absence of the Branch Manager.
• Maintain understanding of daily functions and scheduling needs; address customer sales issues.
• Develop and train 15–25 team members to ensure consistent processes and values.
• Utilize DISC profiling to build cohesive, high-performing teams.
• Maintain inventory control and ensure regulatory and quality compliance.
• Support department managers with daily operations (inventory, merchandising, sales).
• Ensure standards and procedures are followed; manage escalated issues and incidents.
• Support Membership and Gold Membership growth in the local market.
• Grow TRS.com adoption across the customer base.
• Manage safety and maintenance needs of building and equipment.

Skills

MS Office

CRM systems

Project management

Analytical skills

Communication skills

Team leadership

Customer service

Education

No degree required

Tools

CRM software

MS Excel

Job description

The Restaurant Store is seeking a Manager In Training to support daily retail operations and master leadership across sales, marketing, staffing, inventory, and customer relations.

Enrollees begin a 6-month comprehensive program under the Regional Manager, gaining guidance in leadership philosophies and department trainings, with placement into a permanent management role upon completion.