Operations Manager in Training - Retail & Warehouse

Clark Associates; Lancaster (Lancaster County); Hybrid; USD 50,000 - 65,000; Full time

Job summary

The Restaurant Store, operated by Clark Associates, is seeking a Manager In Training to support daily retail location operations and lead in the absence of the Branch Manager. The role sits within a 30,000 sq ft warehouse/retail environment focused on B2B sales and customer relations.

You will participate in a 6-month comprehensive Manager In Training Program, receiving in-depth leadership training across departments with placement into a permanent management role upon completion.

Responsibilities

• Support the management of a ~30,000sq.ft. warehouse / retail operation in business-to-business sales environment and lead operations in absence of the Branch Manager
• Maintain a detailed and comprehensive understanding of the location’s daily functions and operational needs; manage customer sales issues and assist Branch Manager with scheduling needs
• Develop and train 15-25 team members to ensure consistent processes and procedures while role modeling our Company values
• Understand and utilize a deep understanding of DISC profiling to build a cohesive and high-performing team
• Maintain accurate inventory control and ensure that products or services comply with regulatory and quality standards
• Support department managers at the location with daily operations (inventory, merchandising, sales)
• Ensure that Company standards and procedures are followed, including management of escalated customer and/or employee complaints, incident reports, and legal actions
• Support Membership and Gold Membership growth year over year within the local market
• Support the growth and utilization of TRS.com across our customer base
• Manage the overall safety and maintenance needs of the building and equipment

Job description

The Restaurant Store, operated by Clark Associates, is seeking a Manager In Training to support daily retail location operations and lead in the absence of the Branch Manager. The role sits within a 30,000 sq ft warehouse/retail environment focused on B2B sales and customer relations.

You will participate in a 6-month comprehensive Manager In Training Program, receiving in-depth leadership training across departments with placement into a permanent management role upon completion.