Retail Operations Manager - Flexible Schedule & Growth

CVS Health; Odenton (MD); On-site; USD 26,000 - 40,000; Full time

Job summary

CVS Health is seeking an Operations Manager to join the Store Management team, driving store execution, performance and customer loyalty with strong leadership.

Under Store Manager supervision, you will oversee staffing, inventory, financials, and service delivery, while guiding a busy store team and promoting a CVS customer service culture.

This full-time role offers a comprehensive benefits package and requires a flexible schedule including early mornings, overnights and weekends.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Lead others and work effectively with store crews
• Supervise, assign and direct activities of the store’s crew
• Effectively communicate information to store crew and supervisors in an open and timely manner
• Support Store Manager with actions plans for operational and service improvement
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture (greet, offer help, and thank)

Skills

Analytical skills

Communication

Leadership

Supervision

Scheduling flexibility

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

CVS Health is seeking an Operations Manager to join the Store Management team, driving store execution, performance and customer loyalty with strong leadership.

Under Store Manager supervision, you will oversee staffing, inventory, financials, and service delivery, while guiding a busy store team and promoting a CVS customer service culture.

This full-time role offers a comprehensive benefits package and requires a flexible schedule including early mornings, overnights and weekends.