Retail Operations Manager: Drive Store Performance & Team

PetSmart; Donna (TX); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health benefits: medical, dental, vision

401k

Tuition assistance

Paid time off

Associate discounts

Job summary

A leading pet care company in Texas seeks a Retail Operations Manager to ensure operational excellence in stores and provide oversight on pet care management. Ideal candidates should have over 3 years of retail leadership experience, strong communication skills, and the ability to work flexible hours. This role offers a chance to make a meaningful impact daily, helping pets and their owners while managing store performance and team development.

Qualifications

• 3+ years of retail leadership or experience in a customer-focused environment.
• Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Proficiency in computer applications.
• Strong written and verbal communication skills.
• Ability to react under pressure and maintain composure.
• Strong organizational skills and attention to detail.

Responsibilities

• Drive operational excellence in stores while upholding company values.
• Lead and coach associates on operational processes.
• Oversee inventory management and pricing processes.
• Manage expenses and drive business growth.
• Ensure a safe environment for associates and pets.

Skills

Retail leadership

Customer service

Communication skills

Organizational skills

Detail-oriented

Job description

A leading pet care company in Texas seeks a Retail Operations Manager to ensure operational excellence in stores and provide oversight on pet care management. Ideal candidates should have over 3 years of retail leadership experience, strong communication skills, and the ability to work flexible hours. This role offers a chance to make a meaningful impact daily, helping pets and their owners while managing store performance and team development.