Retail Operations Leader — Growth & Benefits

PetSmart Store Support Group, Inc.; Selinsgrove (Snyder County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

A leading pet care retailer is seeking a Retail Operations Manager to drive operational excellence and lead associates in creating meaningful experiences for pets and their families. Responsibilities include overseeing pet care operations, managing inventory, and ensuring safety standards are met. The ideal candidate will have strong leadership skills and a commitment to fulfilling the company's mission. This role requires full-time availability and a dynamic approach to customer service and team development.

Qualifications

• 3+ years of retail leadership or customer-focused experience.
• Full-time availability and flexibility to work evenings, weekends, and holidays.
• Proficiency in computer applications.

Responsibilities

• Drive operational excellence in the store while upholding company values.
• Participate in recruiting, interviewing, and coaching associates.
• Oversee health care of store-owned pets and maintain inventory accuracy.

Skills

Retail leadership

Customer-focused environment

Written communication

Verbal communication

Organizational skills

Problem-solving under pressure

Job description

A leading pet care retailer is seeking a Retail Operations Manager to drive operational excellence and lead associates in creating meaningful experiences for pets and their families. Responsibilities include overseeing pet care operations, managing inventory, and ensuring safety standards are met. The ideal candidate will have strong leadership skills and a commitment to fulfilling the company's mission. This role requires full-time availability and a dynamic approach to customer service and team development.