Retail Operations Lead: Elevate Store Experience & Growth

PetSmart Store Support Group, Inc.; Saint Petersburg (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

A prominent pet retail company in Florida seeks a Retail Operations Manager to ensure operational excellence in stores. This role involves overseeing pet care operations, merchandising, and leading a team to deliver exceptional customer service. Candidates should have 3+ years in retail or customer service and possess strong leadership skills. The company offers benefits including a 401k plan, paid time off, and opportunities for professional development. Join us to make a meaningful impact in the lives of pets and their owners.

Qualifications

• 3+ years of retail leadership or experience in a customer-focused environment.
• Full-time availability required, with flexibility in schedule.
• Proficiency in computer applications.

Responsibilities

• Drive operational excellence in stores while upholding company values.
• Lead recruiting, interviewing, and coaching processes.
• Manage revenue and expenses to meet store P&L expectations.

Skills

Retail leadership experience

Customer service orientation

Strong communication skills

Organizational skills

Job description

A prominent pet retail company in Florida seeks a Retail Operations Manager to ensure operational excellence in stores. This role involves overseeing pet care operations, merchandising, and leading a team to deliver exceptional customer service. Candidates should have 3+ years in retail or customer service and possess strong leadership skills. The company offers benefits including a 401k plan, paid time off, and opportunities for professional development. Join us to make a meaningful impact in the lives of pets and their owners.