Retail Operations Manager

Jobtailor; Minneapolis (MN); On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor is seeking a Retail Account Manager to lead a portfolio focused on Target accounts in Minneapolis. You will build and nurture client relationships, align objectives with internal teams, and drive growth across key initiatives.

You will coach and develop a team of 6-9 Retail Account Managers, ensure effective onboarding and training, and lead performance conversations. Collaboration across sales, operations, analytics, and client service is essential to deliver consistent execution.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 5+ years of account management, client services, or related fields.
• Experience with Target on the retailer or supplier side required.
• Experience leading, mentoring, or developing team members preferred.
• Experience managing multiple client accounts in a fast-paced environment.

Responsibilities

• Serve as the Retail Account Manager for Target accounts.
• Build and maintain relationships with clients and internal teams.
• Provide strategic recommendations and operational support to drive performance.
• Lead, coach, and develop a team of 6-9 Retail Account Managers.
• Drive consistency across workflows and account management best practices.
• Monitor team performance and identify growth opportunities.

Skills

Account Management

Client Relationship Building

Team Leadership

Retail Operations

Strategic Recommendations

Education

Bachelor's degree in Business, Retail, Marketing, or related field

Job description

• Serve as the Retail Account Manager for a portfolio of Target client accounts
• Build and maintain strong relationships with clients, Target stakeholders, and internal teams
• Partner with clients to support business objectives, retailer initiatives, and account growth
• Provide strategic recommendations and operational support to drive account performance
• Support issue resolution and help navigate complex retailer and operational challenges
• Ensure strong execution across key account initiatives and deliverables
• Lead, coach, and develop a team of 6-9 Retail Account Managers
• Support onboarding, training, and professional development activities
• Conduct regular performance conversations, goal setting, and evaluations
• Drive consistency across workflows, processes, and account management best practices
• Partner closely with sales, operations, supply chain, analytics, and client service teams
• Monitor team performance and identify opportunities for growth and development
• Foster a proactive, solution-oriented mindset across the organization

Requirements

• Bachelor's degree in Business, Retail, Marketing, or a related field, or equivalent professional experience
• 5+ years of experience in account management, client services, retail operations, or related fields
• Experience working with Target on the retailer or supplier side required
• Experience leading, mentoring, or developing team members preferred
• Experience managing multiple client accounts in a fast-paced environment

Core Competencies

Demonstrates expertise in account management and client relationship building, with a strong focus on driving account performance and operational support. Proven ability to lead and develop teams while fostering a proactive, solution-oriented approach to complex challenges.

Highest-signal resume keywords

• Account Management
• Client Relationship Building
• Team Leadership
• Retail Operations
• Strategic Recommendations

ATS Optimization Keywords

Hard Skills

• Account Growth
• Performance Monitoring
• Goal Setting
• Operational Support
• Issue Resolution

Soft Skills

• Coaching
• Communication
• Problem-Solving
• Collaboration
• Proactive Mindset

Industry Keywords

• Retail Account Management
• Target
• Client Services
• Business Objectives
• Workflow Consistency