Operations Manager

Jobtailor; Centennial (CO); On-site; USD 85,000 - 110,000; Full time

Job summary

Jobtailor is seeking a result-oriented Operations Manager for Centennial, CO. You will own the operational performance of your assigned territory and build strong relationships with customers and service providers to ensure exceptional service.

The role focuses on driving retention, identifying growth opportunities, and ensuring territory coverage. In this fast-paced setting, you will analyze performance metrics, turn data into action, and collaborate cross-functionally to resolve issues and

Qualifications

• Bachelor's degree or equivalent experience in business/operations.
• 3-7 years of experience in operations, business operations, account management, or a similar role.
• Strong problem-solving and decision-making skills.
• Experience managing multiple priorities in a fast-paced environment.
• Ability to analyze data and turn insights into action.
• Excellent communication and relationship-building skills.
• High level of ownership, accountability, and organization.
• Proficiency with Microsoft Excel and business systems such as CRM, ERP, or project management software.

Responsibilities

• Own the operational performance of your assigned territory.
• Build strong relationships with customers and service providers to ensure exceptional service.
• Drive customer retention and identify opportunities for territory growth.
• Support provider performance, accountability, and territory coverage.
• Identify operational challenges and implement practical solutions.
• Analyze performance metrics and use data to improve results.
• Partner cross-functionally to resolve issues and continuously improve operations.

Skills

Problem-Solving

Decision-Making

Communication

Relationship Building

Organization

Data Analysis

Education

Bachelor's degree in Business/Operations

Tools

CRM

ERP

Microsoft Excel

Project Management Software

Job description

• Own the operational performance of your assigned territory
• Build strong relationships with customers and service providers to ensure exceptional service
• Drive customer retention and identify opportunities for territory growth
• Support provider performance, accountability, and territory coverage
• Identify operational challenges and implement practical solutions
• Analyze performance metrics and use data to improve results
• Partner cross-functionally to resolve issues and continuously improve operations

Requirements

• Bachelor's degree in Business, Operations Management, or a related field (or equivalent experience)
• 3-7 years of experience in operations, business operations, account management, or a similar role
• Strong problem-solving and decision-making skills
• Experience managing multiple priorities in a fast-paced environment
• Ability to analyze data and turn insights into action
• Excellent communication and relationship-building skills
• High level of ownership, accountability, and organization
• Proficiency with Microsoft Excel and business systems such as CRM, ERP, or project management software

Core Competencies

Demonstrates strong operational performance management, with a focus on customer retention and relationship building. Proficient in data analysis and problem-solving to drive continuous improvement in business operations.

Highest-signal resume keywords

• Operations Management
• Customer Relationship Management
• Data Analysis
• Problem-Solving Skills
• Microsoft Excel Proficiency

ATS Optimization Keywords

Hard Skills

• Operations Management
• Data Analysis
• Account Management
• Performance Metrics Analysis
• Project Management

Soft Skills

• Problem-Solving
• Decision-Making
• Communication
• Relationship Building
• Organization

Industry Keywords

• Business Operations
• Customer Retention
• Operational Challenges
• Territory Growth
• Cross-Functional Collaboration

Tools & Technologies

• CRM
• ERP
• Microsoft Excel
• Project Management Software