Retail Operations Manager

Advantage Solutions; Dallas (TX); On-site; USD 50,000 - 84,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life Insurance

401(k) with company match

Training and Career Development

Generous Paid Time-Off

Job summary

Advantage Solutions is looking for a Retail Operations Manager in Dallas, Texas. The role involves leading and developing retail teams to achieve business objectives and ensure high performance across specific client segments.

Ideal candidates will have extensive retail experience, strong management skills, and a proven ability to oversee budgets and drive performance metrics. Travel is required up to 80%, making this a dynamic and on-the-go position.

Qualifications

• 5+ years of retail experience with associate management.
• 1–3 years of managing Retail Merchandisers, budgeting, forecasting, and client expectations.
• Ability to direct, lead, coach, and develop people.

Responsibilities

• Maintain high-performing teams and ensure client KPIs are met.
• Develop people through training and performance reviews.
• Manage expense and revenue budgets for assigned areas.
• Interpret retail reporting data for performance improvements.
• Travel up to 80% of work time.

Skills

Retail experience with associate management

Customer and client management skills

Excellent written and verbal communication skills

Analytical skills

Proficiency in Microsoft Office Suite

Education

High School Diploma or GED

Bachelor's degree in Marketing, Business Management, or related field

Job description

Retail Operations Manager

Job Locations: US-TX-Dallas | US-TX-Fort Worth

Employment Type: Full Time — USD $50,000.00‑$84,000.00 per year

Summary

At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Retail Operations Manager (ROM) to lead and develop an assigned Retail Selling and Merchandising organization. The ROM will oversee a specific segment of clients and/or retailers within an assigned geography, managing retail store coverage, executing objectives set by Clients, Retailers, and Business Development Managers, and ensuring high performance.

Benefits

• Full‑Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time‑Off

Responsibilities

• Maintain high‑performing teams and proactively ensure client Key Performance Indicators are met by addressing retail issues continuously.
• Develop people through training, performance reviews, in‑store assessments, individual associate development plans, and succession planning.
• Source, identify, and integrate external talent as part of long‑term talent expansion.
• Manage, assist, and develop expense and/or revenue/operating income budgets for assigned areas.
• Grow base business and add new business opportunities.
• Maintain proactive communication across internal and external stakeholders, leading change management to meet client and company KPIs.
• Interpret retail reporting data and provide actionable insights to drive performance improvements.
• Oversee and approve retail routing decisions for the assigned region.
• Serve as strategic retail contact for clients, business managers, and regional managers, building and maintaining partnerships.
• Travel and driving are essential; travel may be up to 80% of the work time.

Qualifications

• High School Diploma or GED or equivalent experience (required); Bachelor’s degree in Marketing, Business Management, or related field (preferred).
• 5+ years of retail experience with associate management.
• 1–3 years of managing Retail Merchandisers, P&L, budgeting, forecasting, and client expectations.
• Customer and client management skills.
• Excellent written and verbal communication skills.
• Ability to direct, lead, coach, and develop people.
• Proficiency in Microsoft Office Suite.
• Analytical skills and strong prioritization.
• Ability to work independently with minimal supervision and meet deadlines.
• Experience with supervisory responsibilities, including delegating, training, and evaluating performance.

Travel and Physical Requirements

The position requires travel and driving, up to 80%. Employees may spend over 66% of their time engaging in physical activity, lifting or pushing up to 50 pounds, standing for long periods, and working in various retail or warehouse environments.

EEO Statement

We are committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. The Company shall provide reasonable accommodations for known disabilities to enable qualified applicants or employees to apply for employment, perform essential functions, or enjoy employment benefits as required by law.