Retail Operations Leader: Lead, Coach & Elevate Service

Inside Lvmh; California (MO); On-site; USD 80,231,000 - 92,266,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora in Porter Ranch, CA is seeking an Operations Leader to drive store operations, oversee inventory, and support an exceptional client experience. You’ll lead the operations team, manage merchandising, and coach staff to excel in a fast-paced retail environment.

The role emphasizes leadership, accountability, and collaboration, with a focus on delivering superior service. Full-time scheduling includes nights, weekends, and holidays, with a pay range of $28.00–$32.20 per hour.

Qualifications

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
• Ability to lead, coach, and develop teams to achieve goals.
• Excellent attention to detail with strong problem-solving and organizational skills.
• Effective time management and prioritization in a dynamic environment.
• Strong communication and interpersonal skills for collaboration and accountability.
• Ability to motivate teams and foster a collaborative, goal-driven culture.

Responsibilities

• Oversee inventory management, replenishment, and order fulfillment while upholding operational standards.
• Lead visual merchandising, promotions, and store maintenance to uphold Sephora’s brand and drive sales.
• Partner with the team to deliver exceptional service and help achieve store goals.
• Coach and develop team members to advance their skills and careers.
• Foster inclusivity and teamwork to create an open, empowering culture.
• Uphold Sephora standards and ensure a safe, welcoming shopping experience.

Skills

Leadership experience

Coaching and development

Communication skills

Time management

Organizational skills

Problem solving

Team motivation

Customer service

Job description

Sephora in Porter Ranch, CA is seeking an Operations Leader to drive store operations, oversee inventory, and support an exceptional client experience. You’ll lead the operations team, manage merchandising, and coach staff to excel in a fast-paced retail environment.

The role emphasizes leadership, accountability, and collaboration, with a focus on delivering superior service. Full-time scheduling includes nights, weekends, and holidays, with a pay range of $28.00–$32.20 per hour.