Retail Operations Leader — Health & Customer Service

CVS Health; Arnold (MD); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in Arnold, MD is seeking an Operations Manager to support the Store Manager in leading a CVS/pharmacy store. You will drive store execution and performance while building consumer loyalty through excellent customer service, under the Store Manager's supervision.

The role emphasizes leadership, staffing, inventory control, financial management, and a strong customer-service culture. It is a full-time position requiring flexibility across shifts.

Qualifications

• Deductive reasoning and advanced analytical skills required.
• Strong communication, leadership, supervision and influencing abilities.
• Willingness to work a full-time flexible schedule including mornings, overnights and weekends.

Responsibilities

• Overall store management, supervision, and policy implementation.
• Sales and inventory management.
• Employee staffing, training, and development.
• Financial management.
• Customer service leadership.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Leadership

Supervision

Influencing skills

Flexibility / schedule adaptability

Education

High School Diploma or equivalent

Job description

CVS Health in Arnold, MD is seeking an Operations Manager to support the Store Manager in leading a CVS/pharmacy store. You will drive store execution and performance while building consumer loyalty through excellent customer service, under the Store Manager's supervision.

The role emphasizes leadership, staffing, inventory control, financial management, and a strong customer-service culture. It is a full-time position requiring flexibility across shifts.