Store Operations Leader

CVS Health; Sandwich (MA); On-site; USD 42,000 - 71,000; Full time

Job summary

CVS Health is hiring an Operations Manager to join the Store Management team at a CVS/pharmacy location. You will drive store execution, manage staff, and focus on delivering excellent customer service while building consumer loyalty.

This role supports the Store Manager in strategic operations, including sales, inventory, staffing, training, and financial oversight. A strong leader with flexibility and a customer-centric mindset is essential.

Qualifications

• Deductive reasoning, advanced analytical skills and computer skills.
• Advanced communication, leadership, supervision and influencing skill.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts.

Responsibilities

• Lead others and work effectively with store crews.
• Supervise, assign and direct activities of the store's crew.
• Effectively communicate information to store crew and supervisors in an open and timely manner.
• Support Store Manager with action plans for operational and service improvement.
• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture (greet, offer help, and thank).

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Leadership

Supervision

Influencing skill

Full-time availability

Education

High School diploma or equivalent

Job description

CVS Health is hiring an Operations Manager to join the Store Management team at a CVS/pharmacy location. You will drive store execution, manage staff, and focus on delivering excellent customer service while building consumer loyalty.

This role supports the Store Manager in strategic operations, including sales, inventory, staffing, training, and financial oversight. A strong leader with flexibility and a customer-centric mindset is essential.