Retail Operations Leader: Growth, Service & Efficiency

Ulta Beauty, Inc.; Newport News (VA); On-site; USD 60,174,000 - 83,097,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision benefits

Life and disability benefits

Bonus plan

Job summary

Ulta Beauty in Newport News, VA is seeking an Operations Manager to lead a high-performing store team and drive top-line sales while ensuring operational excellence. You will manage a team including Task Associates and the Merchandise Manager, oversee planning, inventory, customer service, and compliance, and develop talent through coaching and training.

This full-time role requires 2–3+ years in retail management; strong leadership, communication, and problem-solving skills; a Bachelor's

Qualifications

• Bachelor’s degree preferred.
• 2-3+ years of fast-paced retail management or equivalent experience.
• Proven ability to drive top-line sales, manage payroll budgets and control expenses.

Responsibilities

• Promote accountability to meet store goals for retail and service sales, guest loyalty, payroll, omni-channel, and shrink.
• Drive profitability through operational excellence and expense control.
• Lead scheduling and staffing to maximize productivity within budget.
• Train and develop associates and managers, providing feedback and coaching.

Skills

Leadership

Communication

Team collaboration

Customer focus

Adaptability

Problem solving

Education

Bachelor's degree preferred

Tools

POS systems

Microsoft Office

Apple devices

Job description

Ulta Beauty in Newport News, VA is seeking an Operations Manager to lead a high-performing store team and drive top-line sales while ensuring operational excellence. You will manage a team including Task Associates and the Merchandise Manager, oversee planning, inventory, customer service, and compliance, and develop talent through coaching and training.

This full-time role requires 2–3+ years in retail management; strong leadership, communication, and problem-solving skills; a Bachelor's