Retail Operations Leader: Customer Service & Growth

CVS Health; Grosse Pointe (MI); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in Grosse Pointe, MI is seeking an Operations Manager to join the Store Management team. You will support the Store Manager in leading a customer-focused store and drive execution to boost performance and loyalty.

The role covers supervision of store crews, sales and inventory management, staffing and development, and financial oversight with a strong emphasis on customer service excellence. This full-time position offers a comprehensive benefits package and a 40-hour work week, with

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Lead store management activities and supervise the crew.
• Oversee sales and inventory management.
• Staffing, training, and development of employees.
• Manage financials and customer service leadership.

Skills

Leadership

Analytical skills

Computer skills

Deductive reasoning

Communication skills

Education

High School diploma

Job description

CVS Health in Grosse Pointe, MI is seeking an Operations Manager to join the Store Management team. You will support the Store Manager in leading a customer-focused store and drive execution to boost performance and loyalty.

The role covers supervision of store crews, sales and inventory management, staffing and development, and financial oversight with a strong emphasis on customer service excellence. This full-time position offers a comprehensive benefits package and a 40-hour work week, with