Retail Operations Lead — Sustainable Fashion

Reformation; Washington (District of Columbia); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Commuter benefits

Paid time off

Retirement planning support

Global offices

Fertility care support

Community donations

Clothing discount

Volunteer Time Off

Sustainability initiatives

Job summary

Reformation in Washington, DC is seeking an Assistant Manager of Retail Operations to execute operational standards and drive scalable processes for our store location. The role involves budgeting, reporting, and cross-functional collaboration to ensure efficient operations.

The position emphasizes inventory control, loss prevention, and training, with daily focus on data-driven improvements and strong customer experience in a fast-paced environment. Join a mission-driven brand with global reach.

Qualifications

• 2–3 years experience in retail operations and retail management.
• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced and ever-changing environment.
• Strong analytical mindset and data-driven decision making.

Responsibilities

• Partners with cross functional teams to ensure execution of applicable policies, procedures, and updates.
• Implements, maintains and continuously manages suitable tools and metrics to support project effectiveness while aligning with the growing and scaling needs of Reformation.
• Executes and maintains business processes, best practices, and other documentation.
• Interfaces regularly with key cross-functional partners to solicit, evaluate and filter feedback to ensure teams’ perspectives and needs are included in decision-making.
• Develops compelling, insightful recommendations through data, analysis and qualitative learning.
• Performs ad hoc analysis and business operations reporting.
• Supports budget management and reporting for store location.
• Identifies and prioritizes the company’s strategic initiatives and serves as change agent.
• Partners with Store Manager and Corporate Field Leaders to develop framework for tackling complex business problems, and works to achieve critical business goals.

Skills

Retail operations

Leadership

Data analysis

Excel

GSuite

Tools

GSuite

Job description

Reformation in Washington, DC is seeking an Assistant Manager of Retail Operations to execute operational standards and drive scalable processes for our store location. The role involves budgeting, reporting, and cross-functional collaboration to ensure efficient operations.

The position emphasizes inventory control, loss prevention, and training, with daily focus on data-driven improvements and strong customer experience in a fast-paced environment. Join a mission-driven brand with global reach.