Retail Operations Lead - Growth & Service

Socket.dev; Memphis (IN); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

401(k) matching up to 5%

Medical/Dental/Vision insurance

Bonus program

Job summary

Love’s Travel Stops and Country Stores is seeking an Operations Manager to oversee daily operations across multiple areas, driving efficiency, quality, and customer satisfaction. You will lead a team, manage processes, and execute strategies to grow sales while ensuring safety and a clean facility.

The role requires 2+ years in retail/operations, budgeting experience, and strong communication. A competitive pay package, benefits, and a path for career development are included in this position.

Qualifications

• 2+ years in retail, travel stop or c-store, big box, grocery, or department store management.
• 2+ years managing operations with an annual sales volume of $2+ million.
• 2+ years affecting and deciphering budgets and P&L statements.
• 2+ years supervising and training 5-10+ employees.
• Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.

Responsibilities

• Hands-on responsibility of multiple business operations up to and potentially including retail store, fuel, restaurant, fresh kitchen, and truck care.
• Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
• Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
• Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.
• Collaborate with managers in the efforts of talent acquisition.

Skills

Customer service

Salesmanship

Communication

Team leadership

Operations management

Budgeting & reporting

Tools

Microsoft Office

Outlook

Word

Excel

Job description

Love’s Travel Stops and Country Stores is seeking an Operations Manager to oversee daily operations across multiple areas, driving efficiency, quality, and customer satisfaction. You will lead a team, manage processes, and execute strategies to grow sales while ensuring safety and a clean facility.

The role requires 2+ years in retail/operations, budgeting experience, and strong communication. A competitive pay package, benefits, and a path for career development are included in this position.