Retail Operations Leader in Training - Growth & Impact

Love's Travel Stops; Aurora (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Flexible scheduling

401(k) match up to 5%

Health insurance after 30 days

Competitive pay

Career development

Quarterly bonus program

Hiring immediately

Job summary

Love's Travel Stops is seeking an Operations Manager to oversee daily operations across multiple store functions, drive efficiency, quality, and customer satisfaction. You will lead a team, manage processes, and execute strategies to grow sales and meet goals.

This role offers a supportive team environment and opportunities to make an impact. Requirements include 2+ years in retail or comparable management, strong communication, and proficiency with Microsoft Office.

Qualifications

• 2+ years in retail, travel stop or c-store, big box, grocery, or department store management.
• 2+ years managing operations with an annual sales volume of $2+ million.
• 2+ years affecting and deciphering budgets and P&L statements.
• 2+ years supervising and training 5-10+ employees.
• Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
• Ability to successfully complete a pre-employment drug screen and background check.

Responsibilities

• Hands-on responsibility of multiple business operations up to and potentially including retail store, fuel, restaurant, fresh kitchen, and truck care.
• Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
• Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
• Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.
• Collaborate with managers in the efforts of talent acquisition.

Skills

Customer service

Communication

Team leadership

Organizational skills

Multitasking

Shift flexibility

Sales drive

People management

Tools

Microsoft Office

Job description

Love's Travel Stops is seeking an Operations Manager to oversee daily operations across multiple store functions, drive efficiency, quality, and customer satisfaction. You will lead a team, manage processes, and execute strategies to grow sales and meet goals.

This role offers a supportive team environment and opportunities to make an impact. Requirements include 2+ years in retail or comparable management, strong communication, and proficiency with Microsoft Office.