Retail Operations Lead: Drive Store Performance and Service

CVS Health; Mount Pleasant (SC); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health is seeking an Operations Manager to join the Store Management team. This role supports the Store Manager in leading a CVS/pharmacy location, driving store execution, performance and shopper satisfaction through strong leadership and customer service.

Key duties include overseeing operations, sales and inventory, staffing, training, and financial management, plus promoting a helpful CVS customer service culture.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Lead others and work effectively with store crews
• Supervise, assign and direct activities of the store’s crew
• Effectively communicate information to store crew and supervisors in an open and timely manner
• Support Store Manager with actions plans for operational and service improvement
• Promote CVS customer service culture (greet, offer help, and thank)

Skills

Deductive reasoning

Analytical skills

Advanced communication

Leadership and supervision

Flexible schedule ability

Education

High School Diploma Or Equivalent

Job description

CVS Health is seeking an Operations Manager to join the Store Management team. This role supports the Store Manager in leading a CVS/pharmacy location, driving store execution, performance and shopper satisfaction through strong leadership and customer service.

Key duties include overseeing operations, sales and inventory, staffing, training, and financial management, plus promoting a helpful CVS customer service culture.