Retail Operations Lead — Assistant Store Manager

Plato's Closet - TSRH; Ankeny (IA); On-site; USD 38,000 - 48,000; Full time

Job summary

Plato's Closet – TSRH in Ankeny, Iowa is seeking an Assistant Store Manager Operations to support daily store functions, cash handling, and inventory flow. This full-time, on-site role involves opening and closing procedures, scheduling, coaching team members, and upholding customer service standards.

Candidates should have retail or resale experience, strong leadership and communication skills, and the ability to stand, move, and lift merchandise.

Qualifications

• Retail or store operations experience with cash handling and inventory control.
• Strong customer service and communication skills.
• Basic merchandising and visual presentation abilities.
• Leadership and coaching experience with staff.
• Ability to manage time and stay detail-oriented in a fast-paced setting.
• Experience with POS systems and basic computer applications.
• Previous retail or resale experience preferred.
• Ability to stand, move, and lift merchandise.
• High school diploma or equivalent; additional coursework a plus.

Responsibilities

• Assist with opening and closing procedures.
• Handle cash and adhere to policies.
• Coordinate inventory flow, tagging, and replenishment.
• Schedule and coach team members.
• Monitor sales performance and support promotions.
• Maintain clean, organized, and safe store environment.

Skills

Retail management

Customer service

Merchandising

Team leadership

Time management

Attention to detail

Problem solving

POS systems

Computer basics

Education

High school diploma

Tools

POS systems

Computer basics

Job description

Plato's Closet – TSRH in Ankeny, Iowa is seeking an Assistant Store Manager Operations to support daily store functions, cash handling, and inventory flow. This full-time, on-site role involves opening and closing procedures, scheduling, coaching team members, and upholding customer service standards.

Candidates should have retail or resale experience, strong leadership and communication skills, and the ability to stand, move, and lift merchandise.