Retail Operations Lead — Allentown Micro-Markets

Sodexo; Allentown (Lehigh County); On-site; USD 54,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision care and Well-

401(k) Plan with Matching

Paid Time Off

Tuition Reimbursement

Job summary

Sodexo Corporate Services seeks a hands-on Retail Manager 2 to lead two micro-markets in Allentown, PA. You will own daily operations, drive customer satisfaction, and push operational excellence in a growing retail setting.

As site leader, you’ll oversee inventory, replenishment, financial reporting support, and team development while ensuring fresh, well-stocked offerings and a welcoming customer experience.

Qualifications

• Experience in fast-paced retail or food service environments.
• Strong customer service and communication skills.
• Proven ability to manage inventories, cash handling, and safety/compliance.

Responsibilities

• Oversee daily retail operations for two micro-markets in Allentown, PA.
• Lead, coach and develop frontline staff and supervisors.
• Manage inventory, replenishment, and product availability to ensure freshness.
• Support financial reporting and budget adherence.
• Ensure safe, clean, and organized store environment.
• Build and maintain good relationships with customers and vendors.
• Drive merchandising, marketing and customer engagement initiatives.

Skills

Front-of-house retail

Food service experience

Customer service

Operational excellence

Attention to detail

Cash handling

POS systems

Time management

Team coaching

Creative merchandising

Education

High school diploma

Tools

POS systems

Job description

Sodexo Corporate Services seeks a hands-on Retail Manager 2 to lead two micro-markets in Allentown, PA. You will own daily operations, drive customer satisfaction, and push operational excellence in a growing retail setting.

As site leader, you’ll oversee inventory, replenishment, financial reporting support, and team development while ensuring fresh, well-stocked offerings and a welcoming customer experience.