Store Operations & Customer Experience Specialist

The TJX Companies, Inc.; Bloomington (IL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Healthcare options

Paid holidays

Credit union

Employee discounts

Job summary

The TJX Companies, Inc. in Bloomington, IL is seeking team members to deliver a high-quality customer experience across our TJ Maxx store. You will engage with customers, follow loss prevention and merchandising standards, and support day-to-day operations to keep the store clean and well-organized.

We offer a competitive hourly wage, associate discounts, and benefits. Previous retail experience is welcome, and the role may involve lifting and standing for extended periods.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask in a fast-paced retail environment.
• Adaptable to changes in direction or priorities.
• Capable of lifting heavy objects with or without accommodations.
• Retail customer experience is preferred.

Responsibilities

• Models established customer experience practices with customers and teammates.
• Promotes credit and loyalty programs.
• Operates checkout processes and handles returns per procedures.
• Maintains merchandising standards and prepares merchandise for sale floor.
• Assists with store recovery and cleanliness throughout the day.
• Supports loss prevention and safety policies.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Multitasking

Flexibility

Teamwork

Attention to detail

Job description

The TJX Companies, Inc. in Bloomington, IL is seeking team members to deliver a high-quality customer experience across our TJ Maxx store. You will engage with customers, follow loss prevention and merchandising standards, and support day-to-day operations to keep the store clean and well-organized.

We offer a competitive hourly wage, associate discounts, and benefits. Previous retail experience is welcome, and the role may involve lifting and standing for extended periods.