Retail Operations Associate, Sandro/Maje, Chestnut Hill

SMCP NORTH AMERICA (US, CANADA); Georgia; On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

401K retirement plan

Paid time off

Job summary

SMCP in Chestnut Hill, MA is seeking an Operations Associate to ensure back-of-house efficiency and a smooth customer experience. You will handle merch paperwork, floor replenishment, asset protection, and POS support while maintaining brand standards and a high level of organization.

The role offers hourly pay with benefits and growth opportunities within the SMCP brands, located in the Boston area. A flexible schedule supports retail needs and customer service excellence.

Qualifications

• 1+ years of sales support experience including POS and merchandising paperwork.
• Strong organizational skills and ability to meet timelines.
• Attention to detail and solid problem-solving skills.
• Brand-appropriate personal presentation and strong communication.
• Flexible with scheduling and bilingual in key markets.

Responsibilities

• Administrative / Merch paperwork processing
• Merchandise check-in and store transfers
• Markdowns and RTVs
• Visual merchandising: floor sets, replenishment, maintenance
• Asset protection: shortage strategies, inventory control
• Safety and stockroom organization
• Sales floor support: POS and greeting customers

Skills

POS experience

Merchandising paperwork

Cycle counts

Inventory management

Organization

Communication skills

Flexibility

Bilingual

Job description

SMCP - Sandro, Maje, Claudie Pierlot

LOCATION: Chestnut Hill, Massachusetts, United States

FT/PT Operations Associate

At SMCP, our ambition is to become the global leader in the accessible luxury space. Our four Brands spread Parisian chic around the world by offering unique products & premium experiences to our customers in 43 countries. Our dreams of dressing the men and women in Paris have now transcended into a global reality across five continents.

SMCP has successfully developed a business model that blends elements of luxury and fast fashion based on the belief that Parisian elegance is only as desirable as it is sustainable and has therefore set ambitious sustainability objectives for 2030 to help preserve our planet.

Visit our global company website at https://www.smcp.com/en/ to learn more.

Be Our Passionate Entrepreneur OPERATIONS ASSOCIATE: Here’s Where You Come In…

As Operations Associate, your impact will be huge in ensuring operational efficiency with all aspects of the “back of the house” to facilitate the customer experience. It will involve strong attention to detail, thinking outside the box, and most importantly being passionate about sales operations. Some of the important responsibilities associated with this critical role are as follows:

Administrative / Merch Paperwork Processing

• Merchandise check-in and processing
• Store-to-Store transfers
• Markdowns
• RTV’s

Visual Merchandising

• Floor sets / floor moves
• Replenishment
• Maintenance

Asset Protection

• Shortage strategies
• Inventory Control
  • Cycle counts
  • Physical inventory preparation + execution

Safety

Stockroom organization

Sales Floor Support

• POS
• Greeting customers

As an Operations Associate at SMCP, no day is the same so it will never grow monotonous!

KEY INGREDIENTS - SUCCESSFUL OPERATIONS CANDIDATE:

• 1+ years of prior sales support experience including POS, merchandising paperwork, cycle counts, and inventory management.
• Strong organization skills and ability to work within established timelines.
• Strong attention to details.
• Solid problem-solving skills
• Brand appropriate personal presentation
• Strong communication skills
• Flexibility with scheduling needs of the business.
• Bilingual in certain key markets.

WHAT WE HAVE IN STORE FOR YOU:

• Competitive Base Hourly Pay
• Group Health + Dental + Life Insurance + 401K Retirement Savings Plan
• Paid Time Off : Paid holidays + vacation
• Wardrobe (6 to 8 pieces per season based on eligibility)
• Generous Shopping Discount - 50% off Retail
• Career Growth: you will have the opportunity to work with an experienced Leader who will help you to achieve your full potential.

Boston Pay Transparency

$19—$22 USD